Warning: include_once(/mnt/monbosgoed/bosqom_sendmail.php) [function.include-once]: failed to open stream: No such file or directory in /var/www/html/mansystems/www.mansystems.com/includes.php on line 19

Warning: include_once() [function.include]: Failed opening '/mnt/monbosgoed/bosqom_sendmail.php' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/html/mansystems/www.mansystems.com/includes.php on line 19
ExpertDesk training

ExpertDesk

ExpertDesk Training

training_img3.jpg

Our training classes are designed so that the time spent in training is used as effectively as possible. For over eight years, Mansystems Educational Services has been providing standard and customized training courses to meet our customers' specific needs. We design our service management training sessions to deliver the highest return on investment and ultimately the best end result.

 

ExpertDesk Training
End User Training

Learn how to use call, incident-, problem-, change-, operations-, configuration-, knowledge- and workflow management modules. Read more

Data Administrator

Gain the skills for proper configuration and technical application management in ExpertDesk. Read more

 

Follow ExpertDesk Training in a Web-Based Application

In addition to a traditional class room setting, we offer web-based training, which works with our clients’ implementation project in a 'live' environment. The web-based training is developed by Mansystems in BMC Remedy ARS and can be used as a training tool with any web application.
 

Contact our Training department to find out more.

Downloads and References

Read more about our customers references or download one of our whitepapers or articles.

logo_Ziggo.jpg bbned.gif
logo_tsystems.jpg DBAnl_logo.jpg

 

News

Mansystems Day of Innovations 2010

Derde_Dinsdag_koffer.jpg
September will be a day of innovations at Mansystems!
With customer cases and expert demonstrations we want to share our outlook with you.

Read more

Negen nieuwe leden voor energieconvenant van EZ

Vorige week hebben negen ICT-bedrijven hun handtekening gezet onder de meerjarenafspraak energie-efficiency. Daarmee komt het totaalaantal deelnemers op dertig bedrijven, die samen goed zijn voor 80 procent van de energieconsumptie van de Nederlandse ICT-industrie. 

Lees verder

Mansystems mikt op groei in Duitsland

Mansystems nam onlangs het Duitse N-Tuition Business Solutions over. De overname is geheel uit eigen vermogen gefinancierd en lijkt behoorlijk anticyclisch in de huidige economisch moeilijke tijden.

Lees verder

ExpertDesk ondersteunt Ziggo

Barneveld, 2 februari 2010 - Mansystems, de Europese specialist op het gebied van service management, heeft ExpertDesk Seven als servicemanagement oplossing geïmplementeerd bij het Network Operations Center (NOC) van Ziggo. ExpertDesk Seven geeft ondersteuning bij het optimaliseren, automatiseren, controleren en plannen van de service processen...

Lees verder

Slooppremie moet ook voor datacenter gelden

Of de slooppremie voor auto's ecologisch zinvol is, zijn de deskundigen het nog niet eens. Dit is echter niet het geval bij het thema energie-efficiëntie in datacenters. De ict-technologie heeft in de afgelopen jaren reuzensprongen gemaakt. Een high-end server kan tegenwoordig diverse oudere apparaten vervangen en verbruikt nauwelijks meer energie dan zijn minder krachtige voorgangers...

Lees verder

Mansystems' acquisition of N-Tuition Business Solution AG

Saarbrücken, January 12th  2010 – Mansystems, the IT service provider for service management and data center efficiency, announces the acquisition of N-Tuition Business Solutions AG, located in Neu-Isenburg, close-by Frankfurt am Main.

Read more

it management magazine

Munich, June 2 2009 - Read the article on Mansystems' data center efficiency in the June issue of it management, the magazine for strategic... 

Read more

Green IT is efficient IT

by Volkert Deen, December issue ChannelWorld Magazine
Those who aim for a greener data center, make it more efficient. Mansystems has developed a method to create a tangible map of efficiency so that specific measurements can be taken. What is Green IT? Green IT talks about the environment, the future of our children, clean air and a beach that starts at Wijk aan Zee instead of Amersfoort...

Read more

Initiative around climate conference:

Green IT: Mansystems calls for new performance indicators
Saarbrücken, December 09 2009 – Within the scope of the OpenSource forum opendcme.org appeals Mansystems to CIOs, Green-IT-experts and IT-Managers to take a close look at all indicators that are generally used to measure the energy efficiency in data centers and to cooperate ...

Read more

Service Management remains in organizational spot light despite slow economy

Barneveld, November 15, 2009 - Despite the presently difficult economic conditions, Mansystems, the European Service and Governance Management specialist, recognizes a strong demand in the market for management tools supporting the service processes...

Read more