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Mansystems - Remedy AR System

Remedy AR System

The BMC Remedy AR System is the premiere platform and development environment for automating service management business processes and it is the foundation for ExpertDesk Service Management. ExpertDesk is built on Remedy AR System, the most cost-effective way to automate key business processes and improve service levels.

Remedy AR System Training
Remedy AR System Admin part 1 Identify the Remedy AR System roles, the Remedy AR System development tools, the different types of server objects and fields. Read more
 
Remedy AR System Admin part 2 Manage access control and AR System licenses, build forms, active links, filters and time-based escalations. Read more
 


BMC Software Inc.

BMC Software Inc. is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases, and service management.

Visit the BMC website or contact our Training department.

Downloads and References

Read more about our customers references or download one of our whitepapers or articles.

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News

Mansystems Day of Innovations 2010

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September will be a day of innovations at Mansystems!
With customer cases and expert demonstrations we want to share our outlook with you.

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Negen nieuwe leden voor energieconvenant van EZ

Vorige week hebben negen ICT-bedrijven hun handtekening gezet onder de meerjarenafspraak energie-efficiency. Daarmee komt het totaalaantal deelnemers op dertig bedrijven, die samen goed zijn voor 80 procent van de energieconsumptie van de Nederlandse ICT-industrie. 

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Mansystems mikt op groei in Duitsland

Mansystems nam onlangs het Duitse N-Tuition Business Solutions over. De overname is geheel uit eigen vermogen gefinancierd en lijkt behoorlijk anticyclisch in de huidige economisch moeilijke tijden.

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ExpertDesk ondersteunt Ziggo

Barneveld, 2 februari 2010 - Mansystems, de Europese specialist op het gebied van service management, heeft ExpertDesk Seven als servicemanagement oplossing geïmplementeerd bij het Network Operations Center (NOC) van Ziggo. ExpertDesk Seven geeft ondersteuning bij het optimaliseren, automatiseren, controleren en plannen van de service processen...

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Slooppremie moet ook voor datacenter gelden

Of de slooppremie voor auto's ecologisch zinvol is, zijn de deskundigen het nog niet eens. Dit is echter niet het geval bij het thema energie-efficiëntie in datacenters. De ict-technologie heeft in de afgelopen jaren reuzensprongen gemaakt. Een high-end server kan tegenwoordig diverse oudere apparaten vervangen en verbruikt nauwelijks meer energie dan zijn minder krachtige voorgangers...

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Mansystems' acquisition of N-Tuition Business Solution AG

Saarbrücken, January 12th  2010 – Mansystems, the IT service provider for service management and data center efficiency, announces the acquisition of N-Tuition Business Solutions AG, located in Neu-Isenburg, close-by Frankfurt am Main.

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it management magazine

Munich, June 2 2009 - Read the article on Mansystems' data center efficiency in the June issue of it management, the magazine for strategic... 

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Green IT is efficient IT

by Volkert Deen, December issue ChannelWorld Magazine
Those who aim for a greener data center, make it more efficient. Mansystems has developed a method to create a tangible map of efficiency so that specific measurements can be taken. What is Green IT? Green IT talks about the environment, the future of our children, clean air and a beach that starts at Wijk aan Zee instead of Amersfoort...

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Initiative around climate conference:

Green IT: Mansystems calls for new performance indicators
Saarbrücken, December 09 2009 – Within the scope of the OpenSource forum opendcme.org appeals Mansystems to CIOs, Green-IT-experts and IT-Managers to take a close look at all indicators that are generally used to measure the energy efficiency in data centers and to cooperate ...

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Service Management remains in organizational spot light despite slow economy

Barneveld, November 15, 2009 - Despite the presently difficult economic conditions, Mansystems, the European Service and Governance Management specialist, recognizes a strong demand in the market for management tools supporting the service processes...

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