Home ARSXLink 2.0

ARSXLink 2.0

ARSXLink – Remedy Integration Suite 2.0

  •  “I’m very impressed by the ARSXLink product. The implementation in our working system has been a tremendous success for our Purchasing Inventory Management Process,“ says James Foot, IT Manager at Broadcast Australia Pty Ltd.

  • We are SAP & BMC Certified

Business success in the field of IT Service Management relies to a large extent on seamless integration of applied solutions.

Today, IT-processes such as Asset-, Incident-, Problem-, Change- and Configuration Management are established to ensure a smoothly running business. Due to cooperations with service partners and spacious networks, seamless integrations between service providers and different IT-systems are needed in order to be effective. This requires a platform that easily creates end-to-end integrations between different applications and platforms. The ARSXLink is that platform.

The ARSLink will enable you to pursue your business strategies straightly and help to gain competitive margin.

ARSXLink – the standardized interface between BMC Remedy AR System and SAP R/3 or other XMLable third party systems.

The ARSXLink as a standardized platform provides exchange of business data (Trouble Tickets, ERP-Data) between departments as well as between your department and external partners (for instance between BMC Action Request System and SAP Solution Manager). Data can be used commonly by several services – transparent to your staff at all times. This allows you to improve process compliance and the quality of your service while costs can be minimized.

Highlights

Fast creation of end-to-end processes by efficient integration

  • Bi-directional and synchronous data exchange with several SAP Solution Manager Service Desk
  • Event- and time-controlled data transmission
  • Comfortable monitoring of transactions
  • Supports standard transport-methods as e.g. RFC/BAPI, SOAP, HTTP(S) POST/GET, debservice, file-exchange, IBM Websphere MQ Series or Database Handshake
  • Certified as SAP® Certfied Integration with SAP Net-Weaver®

Want to learn more about our products?

Call this free number: ++49 (0)61 02 – 56 78 00.

Broadcast Australia says:

“By using Mansystems’ ARSXLink we were able to reduce SAP license costs significantly. Furthermore, we succeeded in merging approval processes in ARS and SAP to just one process in Remedy ARS.”
en