“I’m very impressed by the ARSXLink product. The implementation in our working system has been a tremendous success for our Purchasing Inventory Management Process,“ says James Foot, IT Manager at Broadcast Australia Pty Ltd.
ARSXLink – Remedy Integration Suite 2.0
Business success in the field of IT Service Management relies to a large extent on seamless integration of applied solutions.
Today, IT-processes such as Asset-, Incident-, Problem-, Change- and Configuration Management are established to ensure a smoothly running business. Due to cooperations with service partners and spacious networks, seamless integrations between service providers and different IT-systems are needed in order to be effective. This requires a platform that easily creates end-to-end integrations between different applications and platforms. The ARSXLink is that platform.
The ARSLink will enable you to pursue your business strategies straightly and help to gain competitive margin.
ARSXLink – the standardized interface between BMC Remedy AR System and SAP R/3 or other XMLable third party systems.
The ARSXLink as a standardized platform provides exchange of business data (Trouble Tickets, ERP-Data) between departments as well as between your department and external partners (for instance between BMC Action Request System and SAP Solution Manager). Data can be used commonly by several services – transparent to your staff at all times. This allows you to improve process compliance and the quality of your service while costs can be minimized.
Fast creation of end-to-end processes by efficient integration
Want to learn more about our products?
Call this free number: +49 (0)61 02 – 56 78 00.