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ARSXLink®

ARSXLink – Remedy Integration Suite 2.0

  •  “I’m very impressed by the ARSXLink product. The implementation in our working system has been a tremendous success for our Purchasing Inventory Management Process,“ says James Foot, IT Manager at Broadcast Australia Pty Ltd.

  • We are SAP & BMC Certified

Business success in the field of IT Service Management relies to a large extent on seamless integration of applied solutions.

Today, IT-processes such as Asset-, Incident-, Problem-, Change- and Configuration Management are established to ensure a smoothly running business. Due to cooperations with service partners and spacious networks, seamless integrations between service providers and different IT-systems are needed in order to be effective. This requires a platform that easily creates end-to-end integrations between different applications and platforms. The ARSXLink is that platform.

The ARSLink will enable you to pursue your business strategies straightly and help to gain competitive margin.

ARSXLink – the standardized interface between BMC Remedy AR System and SAP R/3 or other XMLable third party systems.

The ARSXLink as a standardized platform provides exchange of business data (Trouble Tickets, ERP-Data) between departments as well as between your department and external partners (for instance between BMC Action Request System and SAP Solution Manager). Data can be used commonly by several services – transparent to your staff at all times. This allows you to improve process compliance and the quality of your service while costs can be minimized.

Highlights

Fast creation of end-to-end processes by efficient integration

  • Bi-directional and synchronous data exchange with several SAP Solution Manager Service Desk
  • Event- and time-controlled data transmission
  • Comfortable monitoring of transactions
  • Supports standard transport-methods as e.g. RFC/BAPI, SOAP, HTTP(S) POST/GET, debservice, file-exchange, IBM Websphere MQ Series or Database Handshake
  • Certified as SAP® Certfied Integration with SAP Net-Weaver®

Want to learn more about our products?

Call this free number: +49 (0)61 02 – 56 78 00.

Broadcast Australia says:

“By using Mansystems’ ARSXLink® we were able to reduce SAP license costs significantly. Furthermore, we succeeded in merging approval processes in ARS and SAP to just one process in Remedy ARS.”