The BMC Remedy AR System is the premiere platform and development environment for automating service management business processes and it is the foundation for ExpertDesk Service Management. ExpertDesk is built on Remedy AR System, the most cost-effective way to automate key business processes and improve service levels.

Remedy AR System Training
Remedy AR System Admin part 1	Identify the Remedy AR System roles, the Remedy AR System development tools, the different types of server objects and fields. Read more
Remedy AR System Admin part 2	Manage access control and AR System licenses, build forms, active links, filters and time-based escalations. Read more

BMC Software Inc.

BMC Software Inc. is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases, and service management.

Visit the BMC website or contact our Training department.