ExpertDesk

Improve your customer service, automate your processes, and stay in control. Our solutionsNew release ExpertDesk
Install everywhere

Install everywhere

Run ExpertDesk in the cloud or on-premises. It’s up to you!

Designed for change

Designed for change

It is highly configurable and is designed for change. This way it is easy to keep up with changing processes in your organization.

Process automation

Process automation

With the ‘Zero Touch’ principle it is possible to automate repetitive tasks and processes. This results in a more effective way of working.

Always in control

Always in control

With ExpertDesk you are always in control over outsourced services.

Our solutions

IT Service Management

IT Service Management

ExpertDesk IT Service Management (ITSM) enables you to create any service management model. The high degree of configurability enables you to keep up with your constantly changing environment.

Read more about ExpertDesk for ITSM here.

Maintenance management

Maintenance Management

In the world of maintenance management ExpertDesk enables you to execute preventive and corrective maintenance management of complex infrastructures. These processes can be completely automated.

Click here to learn more about ExpertDesk for maintenance management.

Functional management

Functional Management

ExpertDesk supports the most commonly used functional management models. By using it for functional management you have an up to date and complete overview of your suppliers performance.

Find out more about our solution for functional management.

OSS/BSS

OSS/BSS

Within the Telecom domain ExpertDesk is used to support the OSS/BSS related assurance processes. It provides a flexible and easy to implement integration layer.

Read more about ExpertDesk for OSS/BSS.

ExpertDesk-Ecos

ExpertDesk-Ecos

With ExpertDesk-ECOS, it is possible to unite your complete service processes in a single platform. Use prepared standard and process modules and combine them with your existing applications. You can expand your system at any time and improve it.

Discover how ECOS can be used in your company.

ExpertDesk-Quote

ExpertDesk-Quote

Digitization is a big issue for professional insurance applications. Take advantage of the open development platform ExpertDesk-Quote to digitize products, performance and broker sector. Besides configurators and processes, standardized modules allow an individual design and thus a perfect solution.

Meet ExpertDesk-Quote.

Interested in Service Management and our solutions? Ask us!

Wouter van Dee

Product manager

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