Telecom

The telecom domain experiences many changes. You can adapt to these chances with our business applications or optimize your services with ExpertDesk. Our solutions

Mansystems has more than 20 years of experience in the telecom domain. We have got the know this domain and learned to understand the challenges, but most of all the opportunities. We have translated these opportunities into innovative applications that meet the needs and expectations of telecom organizations.

With ExpertDesk we introduced our first software solution in the telecom domain. This solution has grown into a workflow application that is also usable for delivery processes. We are also specialized in developing custom applications that enable organizations to differentiate and innovate.

Experience

Experience

Our team consists of passionate and practiced professionals. We have more than 20 years of experience in software development.

Innovative

Innovative

Our applications enable organizations to be innovative and distinctive.

Flexibility

Flexibility

Our applications are characterized by a short time-to-market and are easily adaptable.

Our solutions

Scheduling & appointment tool

Scheduling & appointment tool

The innovative scheduling & appointment tool enables a well-known Dutch telecom provider to solve incidents more quickly. The application also helps with better communication about the status and resolve times of incidents.

Read more about the Scheduling & Appointment Tool.

MyEurofiber: self-service portal

Eurofiber is a fast growing provider of fiber optic network. They aimed for a fast and efficient cost saving online way to control requests of their customers.

More information on the portal developed for Eurofiber.

KPN

KPN: ‘IoT’ service portal

KPN felt the desire to find a more effective way of communicating with customers and to approach a higher level of customer satisfaction. Our portal solution met their needs and resulted in a decrease of the operational costs of their corporate customers.

Check out the solution for KPN.

IT Service management

Service Management

ExpertDesk IT Service Management (ITSM) enables you to create any service management model. The high degree of configurability enables you to keep up with your constantly changing environment.

Read more about ExpertDesk for ITSM here.

OSS/BSS

OSS/BSS

Within the Telecom domain ExpertDesk is used to support the OSS/BSS related assurance processes. ExpertDesk provides a flexible and easy to implement integration layer.

Read more about ExpertDesk for OSS/BSS.

Dealing with challenges in the telecom sector and interested in our solutions? Contact me!

Jos van Houten

Sales

  • This field is for validation purposes and should be left unchanged.